Privacy Policy

Effective Date: December 6, 2024
Steel City HRT & Weight Loss
1834 Vinewood Lane, Suite 214, Pueblo, CO 81005

Steel City HRT & Weight Loss ("we," "us," or "our") values your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal and health information when you interact with our website and services. We are committed to maintaining the confidentiality and integrity of your information in accordance with applicable privacy laws, including the Health Insurance Portability and Accountability Act (HIPAA).

1. Information We Collect

A. Personal Information
We may collect personally identifiable information you voluntarily provide through forms, appointment requests, or consultations:

Full name

Date of birth

Email address

Phone number

Gender

Health-related information

B. Technical & Usage Information
We automatically collect certain non-personal information when you access our site, including:

IP address

Browser type and device details

Website usage data (e.g., pages visited, time on site)

C. Cookies & Tracking Technologies
We may use cookies, pixels, and similar technologies to enhance user experience, analyze web traffic, and improve our site functionality. You can control cookie use through your browser settings.

2. How We Use Your Information

We use collected information for the following purposes:

Delivering clinical services (e.g., hormone replacement therapy, weight loss programs)

Responding to inquiries and scheduling appointments

Sending appointment reminders, updates, or promotional materials

Improving website performance and user experience

Complying with legal, ethical, or regulatory obligations

We will never use your protected health information (PHI) for marketing without your written consent.

3. Disclosure of Information

We do not sell, rent, or trade your personal or health information. However, we may disclose it in the following ways:

A. Service Providers
We may share information with third parties who assist in our operations, such as email platforms, appointment software, or cloud storage, under strict confidentiality agreements.

B. Legal Compliance
We may disclose information if required by law, court order, or governmental request, or to respond to legal claims.

C. Healthcare-Related Disclosures (as permitted by HIPAA)

For treatment (e.g., coordination with other providers or labs)

For payment (e.g., processing payments if applicable)

For operations (e.g., staff training, quality assurance)

4. Data Security

We implement technical, administrative, and physical safeguards to protect your information from unauthorized access or disclosure. These include encryption, access controls, and secure communication platforms.

Please note that communication via standard email or SMS is not encrypted. By using those methods, you accept the associated risks.

5. Your Privacy Rights

You may exercise the following rights regarding your personal and health information:

Access or Correct Your Information

Request Deletion or Restrictions (subject to limitations)

Opt Out of Marketing Communications

Request Confidential Communications (e.g., use an alternate address or phone number)

To make a request, please contact us at:
[email protected]

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their content or privacy practices. Please review their policies independently.

7. Children's Privacy

Our services are intended for individuals 18 years of age and older. We do not knowingly collect information from children.

8. Policy Updates

We reserve the right to modify this Privacy Policy. Any material changes will be posted on this page with an updated effective date. Continued use of our services or website constitutes acceptance of any revised terms.

9. Contact Information

For questions about this Privacy Policy or to exercise your rights, contact:

Steel City HRT & Weight Loss
📍 1834 Vinewood Lane, Suite 214, Pueblo, CO 81005
📞 (719) 669-4223
📧 [email protected]